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Perth, West Australia
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Thank you for shopping with Le Trois. We aim to make your delivery experience smooth and efficient.
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
We offer standard and express shipping options within Australia. Standard shipping usually takes 3-7 business days, while express shipping takes 1-3 business days. Please note that these times may vary depending on your location and external factors.
Shipping fees are calculated at checkout based on your location and the chosen shipping method. Occasionally, we may offer free shipping promotions on specific orders or to certain locations.
Once your order has shipped, you will receive a tracking number via email to monitor your order’s status.
Currently, we only ship within Australia. For inquiries about international orders, please contact our customer support team.
Le Trois is not responsible for shipping delays caused by external factors, such as postal or courier service delays. If your package is lost, please contact us, and we will work with the carrier to locate it.
Once an order is placed, you have a limited time to cancel it before it is processed. If you need to cancel an order, please contact us within 24 hours of placing your order. We cannot guarantee cancellations after this time.
If an order is successfully cancelled before shipping, we will issue a full refund to your original payment method within 5-7 business days.
If your order has already been shipped, you can initiate a return once the item is delivered. Please refer to our Returns and Exchanges Policy for further details on how to return items.
For any questions about our policies, please contact our support team at info@letrois.com.au.
Thank you for shopping with Le Trois!
© 2025 All right reserved byQC Digital